Mediation in Kenya's Boardrooms

How Executives Can Lead Through Conflict

Unresolved conflict in the boardroom can lead to catastrophic consequences for an organisation.

When executives cannot align on priorities, the organization suffers from attrition, stagnation, and decline. Now more than ever, Kenya's public and private sector leaders must proactively develop skills in navigating conflict productively.

Mediation offers a path forward by providing structured communication protocols aimed at building understanding.

Executives skilled in mediation techniques can transition conflict into collaboration.

Benefits of Mediation for Executive Teams

• Opens dialog to uncover underlying interests and concerns

• Allows executives to be heard and gain empathy for others

• Creates space for building trust and repairing working relationships

• Generates mutually beneficial solutions not limited by traditional compromise

• Retains decision-making authority within the team

• Avoids escalation that could lead to damaging fallouts

Best Practices for Executive Teams

• Commit to win-win resolution principles

• Participate openly and honestly without predetermined outcomes

• Listen attentively to understand all perspectives

• Embrace flexibility and creative problem solving

• Abide by any agreements in good faith

• Debrief results and lessons learned for future improvements

• Bring in skilled external mediators when needed

Progress rarely stems from complete consensus.

But by constructively mediating disagreements, executive teams can gain alignment on priorities that allows the organization to move forward decisively.

Executives that lead through conflict with mediation as part of their toolkit build resilient organisations poised for growth.